What Is A Virtual Assistant?

A Virtual Assistant (VA) is a highly skilled professional that gives you all the benefits of an office based Executive Assistant, but saves you money on office space, tax, national insurance and employee benefits. A VA is a self-employed individual that will deal with all of their own taxes, expenses, office space and equipment.


VA’s can provide a diverse range of administrative, technical and business support services to businesses operating in a broad range of sectors. This support is available on a daily, weekly or even monthly basis. Alternatively you can hire a VA on an ad-hoc/project basis.


How can a Virtual Assistant help you?


A VA can provide you with support remotely from their home office, but can also travel to a clients’ office (location dependent). The range of services available include, but are not limited to, anything that you would normally expect from an office based Executive Assistant, duties such as:

  • Diary & email management
  • Travel & itinerary planning
  • Schedule meetings & events
  • Handling correspondence & creating/formatting presentations
  • Lifestyle management
  • Research

Anyone can benefit from having a Virtual Assistant, you may be a small/home based business, non-executive director, an internet based business or a busy individual / family.

Diary and email management

I can manage your personal and professional scheduling, including appointment reminders and confirmations. Also, I can ensure that you are prepared in advance of any meetings, allowing appropriate breaks/travel time as required.

  • Monitor and respond to your emails (as well as filing and removing the rubbish!)
  • Keep on top of your calendar and schedule to make sure you’ve got time to do what matters (schedule/respond to diary invites, acting as a gatekeeper for your calendar)
  • Maintain your contacts, keeping them organised and up to date

Diary and email management


  • Manage your business and personal travel
  • Research travel times, availability and cost for a business trip
  • Make reservations of all types e.g. flights, hotels, restaurants, cars or taxis
  • Create a trip itinerary for both business and pleasure


  • Respond to routine correspondence – letters/emails and drafting more complex correspondence for review/approval
  • Produce documents and presentations
  • Typing up minutes/notes


Let me manage your calendar and schedule to make sure you’ve got time to do what matters, I can:

  • Respond to your meeting requests
  • Arrange meetings with your clients/employees

I can take the chaos out of holding an event, whether you need client hospitality, a private dinner, or an offsite meeting venue, let me:

  • Source the right venue (either a venue of your choice or research the availability of facilities in your chosen area and present you with the options)
  • Send out invites and manage attendee responses


Let me handle your personal scheduling, including appointment reminders and private events (birthday parties, dinners):

  • Respond to letters/emails, and deal with household bills
  • Restaurant bookings
  • Personal shopping (flowers, gifts etc)
  • Reminder of important dates – birthdays / anniversaries
  • Holiday planning (e.g. flights, hotels, car hire)


Online research can be time consuming – let me do this for you, I’ll find the information, cheapest option, best venue…giving you back valuable time, and once I’m done, I’ll provide you with my findings to help you make an informed decision.

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